Avis Malaysia Wins Best Brand & Best Customer Service Award from The Star Outstanding Business Award (SOBA)
2 Awards Won Competed in SOBA for the First Time
7 March 2024 – Avis Malaysia, the trusted leader in car rental and mobility solutions, has been named winners for Best Brand and Best Customer Service at the SOBA Awards 2023.
Chosen amongst hundreds of nominations by a number of outstanding industry experts on its panel of judges, the annual awards highlight the nation's best up-and-coming local, small and medium enterprises. The category for Best Brand recognizes the Avis brand as one of the world’s best-known car rental brands, offering short-term rentals and long-term leases to both business and leisure travellers and Best Customer Service, recognizes exemplary service with the overall best customer service practices and customer service programs.
"Recognition from the Star Media Group for both categories as gold winner and bronze winner respectively, reinforces our core value of delivering a wow experience," said Avis Malaysia’s COO, Syahrul Yusuf. " One of the key strategies in our wow service efforts is instilling a culture of service excellence via training and empowerment, creating a happy work environment for our staff and sharing of best practices. As cliche as it sounds, people don't remember what you say but rather how you made them feel. We want to make sure our customers leave with a memorable experience".
SOBA Trophies are two of many awards won by Avis Malaysia
Avis has been operating in Malaysia since 1973 and an operated licensee of Avis Rent a Car by DRB-HICOM EZ-Drive Sdn Bhd, a subsidiary of EON Berhad. Today, Avis Malaysia is headquartered in Glenmarie, Shah Alam, and operates 19 outlets across Malaysia. In 2018, Avis Malaysia was awarded 'Licensee of the Year' by the Avis Budget Group and 'Best Brand for Rent-A-Car Solutions 2017-18' by the BrandLaureate BestBrands Awards in Malaysia. In recognition of its exceptional customer experience, Avis Malaysia was honoured with the Asian Experience Awards in 2022 and 2023, and won the 'World Travel Awards' in 2021, 2022, and 2023.
Note to editors
For further information please contact:
Company name: DRB-HICOM EZ-Drive Sdn Bhd
Contact name: Ms. Claudia Gomez
Email: sales@avis.com.my
Phone number: +6013-286 2847
Website: www.avis.com.my
Address: Level 2, EON Head Office Complex, No.2, Persiaran Kerjaya, Glenmarie, Industrial Park, Section U1, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia.
About Avis Malaysia
The Avis brand is one of the world's best-known car rental brands providing short-term rental and long-term lease to business and leisure travellers in approximately 5,500 locations across more than 180 countries.
DRB-HICOM EZ-Drive Sdn Bhd (otherwise known as Avis Malaysia) is the Avis Rent-A-Car licensee in Malaysia since 1972 and is a member of the DRB-HICOM group of companies. Avis Malaysia is ISO 9001:2015 certified and was awarded the 'Licensee of the Year' Award in 2018 by Avis Budget Group as well as The BrandLaureate Awards for the category of ‘Most Favorite Brand for Rent-A-Car Solutions 2017/18’ in Malaysia.
The company operates 16 rental stations nationwide. For more information about Avis Malaysia and to learn more about our rental and leasing services, please log on to www.avis.com.my or call us at 03-7803 7555. Avis Malaysia is also available across several social media platforms including Facebook, Instagram, LinkedIn, YouTube and Twitter.